.

.

The Unspoken Truth

The study of words. The science of response.

Madeline Ford

Psychology Writer and Research Assistant, MotiveMetrics
Find me on:

Recent Posts

ShoppingEmotion

How Emotions Impact Shopping Behavior

You walk into a clothing store, just to browse. A shirt catches your eye and without comparing the quality of the materials or craftsmanship to those of the shirt next to it, and even before fully comparing the styles of the two, you know you want it. It’s just so you. All rational thought (“I already have a few shirts like that one”) seems to go out the window as self-illusory hedonism takes over and you indulge in the purchase.
The above scenario is – most likely – all too familiar and is a perfect example of how we, as consumers making judgments, are prone to rely on our feelings and emotions, while shopping, momentarily letting our cognitive evaluations lapse. Of course, this isn’t always the case – if you’ve put time in research into a decision you won’t be as easily swayed by an alternative option. But, if you haven’t, and there are time constraints on your decision or little other available information, falling back on feelings is our default response.

more

Posted by Madeline Ford on Jul 11, 2013

product-market fit products Buying Behavior Nonconscious Motivations Research Psychology and Marketing Emotions and Psychology

Priming

What is Priming? A Psychological Look at Priming & Consumer Behavior

As you’ve probably realized, various tenets of psychology are crucial to effective marketing. After all, psychology is about understanding human behavior and marketing is about applying that knowledge. There are many factors that influence this behavior, and while at least part of the human decision-making process is conscious, many of these factors influence behavior at a nonconscious level. As we have discussed previously on this blog, personality traits can serve as nonconscious motivations of behavior. In this post, I will introduce the psychological concept of priming, which can also have not-so-subtle influences on human behavior.

more

Posted by Madeline Ford on Jul 1, 2013

Consumer Behavior priming and consumer behavior Nonconscious Motivations Research Psychology and Marketing Implicit vs Explicit

ProductPricing

 

3 Ways to Optimize Product Pricing with Psychology

 

Have you ever wondered how companies and retailers set their prices? If you’ve ever taken an economics class, your go-to answer is probably something about supply-and-demand, right? While these laws certainly have a large influence over pricing, another realm of study does as well: psychology. In this blog post, I'll introduce how to optimize product pricing with Psychology with three case studies.   

more

Posted by Madeline Ford on Jun 25, 2013

Consumer Behavior product pricing product-market fit products Customer Segmentation Psychology and Marketing Purchasing Behavior

14798617_s-resized-600

Psychology of Impulse Buying


We’ve all been victims of impulsive buying. Maybe you went shopping with a friend, swearing you weren’t going to spend any money and then *poof* you own a new shirt. Or maybe a new kitchen appliance caught your eye and you had to have it. Or maybe you had actually planned on going shopping, for, let’s say, groceries, and you end up buying a few items that weren’t on your list. Whatever the context may have been or what degree of planning you might have done prior to shopping, if you have ever bought something you did not plan on ahead of time (whether or not you can justify the purchase after the fact), you have participated in the culture of impulse buying. There are countless factors that influence an individual’s rash decision to buy impulsively and much research has been done to better understand this behavior. Furthermore, marketers often use this knowledge to promote impulse buying in the hopes of increasing their bottom line. But while impulse buying does indeed mean more product bought, it can also lead consumers to harbor negative post-shopping feelings about the producer and retailer (Zhang and Wang 2010).

more

Posted by Madeline Ford on Jun 20, 2013

Consumer Behavior product-market fit products Distribution Channels Customer Segmentation Buying Behavior Psychology and Marketing Purchasing Behavior

Psychometrics

What is psychometrics?

We’re all aware that individuals are unique and not everyone likes the same things. This uniqueness comes directly into play in the field of marketing. Since no two people are identical, marketing is about grouping and targeting. That is, higher levels of marketing success arise if you know who to target and how to target them instead of targeting everyone with a generic message. This necessity for specificity means targeting is essentially an empirical question that requires some form of measurement. Consumer behavior is ultimately a result of psychological processes and thus is an optimal target for measurement. Many people don’t think of individual or group characteristics as quantifiable entities, but they can be. Indeed, once you develop a method of quantification, objective grouping based on numbers becomes much easier and more reliable than subjective grouping based on descriptions of consumer traits. Clearly not all measurement is good measurement, so then the question becomes: “How should this measurement be done?” This is where psychometrics comes in.

more

Posted by Madeline Ford on Jun 19, 2013

Nonconscious Motivations Research Traits and Scales Psychology and Marketing Research Methods Data Collection

Email

Follow Us